Every customer conversation. Handled intelligently.
An AI assistant for WhatsApp that answers customer questions, speaks their language, and helps your team turn conversations into action.
Message +91 93903 81947. Waba91's own assistant answers.
- తెలుగు
- हिन्दी
- English
- Tenglish
- Hinglish
See it work: one conversation, from message to inbox
Sunrise Clinic
Healthcare and clinics
Skyline Homes
Real estate
Northstar Overseas
Education and study abroad
Speedline Car Care
Automotive and service businesses
Ananya Home Store
Retail and e-commerce
Brightline Studio
Agencies and professional services
- నమస్తే, రేపు సాయంత్రం డాక్టర్ అపాయింట్మెంట్ దొరుకుతుందా?
- Checked the diary
- నమస్కారం! నేను సన్రైజ్ క్లినిక్ అసిస్టెంట్ని. రేపు గురువారం సాయంత్రం 5:00, 5:30, 6:00 ఖాళీగా ఉన్నాయి. ఏ సమయం బుక్ చేయమంటారు?
- 5:30 బాగుంది
- Booked Thursday 5:30 pm
- బుక్ అయింది. కన్సల్టేషన్, గురువారం సాయంత్రం 5:30. ఒక రోజు ముందు గుర్తు చేస్తాం.
- Hi, can I see the doctor tomorrow evening?
- Checked the diary
- Hello! I'm Sunrise Clinic's assistant. Tomorrow, Thursday, 5:00, 5:30 and 6:00 pm are free. Which one should I book?
- 5:30 please
- Booked Thursday 5:30 pm
- Booked. Consultation, Thursday 5:30 pm. We'll remind you the day before.
- Kondapur project lo 2BHK inka available aa? Saturday site visit possible aa?
- Checked the diary
- Namaskaram! Skyline Residency lo 2BHK units inka unnayi. Saturday site visit ki 11:00 am leda 4:00 pm free undi. Edi book cheyyamantaru?
- 11 ok. Final price lo discount untunda?
- Booked site visit Saturday 11:00 am
- Site visit Saturday 11:00 am ki book ayyindi. Price and offers gurinchi ma sales team meetho direct ga matladutaru.
- Handed to your team: price question
- Are 2BHK flats still available at the Kondapur project? Can I visit on Saturday?
- Checked the diary
- Hello! Yes, 2BHK units at Skyline Residency are still available. Saturday has 11:00 am and 4:00 pm free for a site visit. Which one suits you?
- 11 works. Is there any discount on the final price?
- Booked site visit Saturday 11:00 am
- Your site visit is booked for Saturday, 11:00 am. Our sales team will speak to you directly about price and offers.
- Handed to your team: price question
- Canada September intake ke liye counselling slot milega? IELTS 7 hai.
- Checked the diary
- Ji zaroor. Kal Wednesday 3:00 pm ya 4:30 pm counselling slot free hai. Aap kaunsa course soch rahe hain?
- MS Data Science. 4:30 theek hai. Visa milne ke chances kaise hain?
- Booked counselling Wednesday 4:30 pm
- Book ho gaya: counselling, Wednesday 4:30 pm. Visa ke baare mein hamare counsellor hi salah denge. Aapka sawaal unhe bhej diya hai.
- Handed to your team: visa question
- Is there a counselling slot for the Canada September intake? My IELTS is 7.
- Checked the diary
- Of course. Tomorrow, Wednesday, 3:00 pm and 4:30 pm are free for counselling. Which course are you considering?
- MS in Data Science. 4:30 is fine. What are my chances of getting the visa?
- Booked counselling Wednesday 4:30 pm
- Booked: counselling, Wednesday 4:30 pm. Our counsellor will advise you on the visa; I've passed your question on.
- Handed to your team: visa question
- Can I get a general service slot this Sunday morning? Swift, 2019.
- Checked the service diary
- Sunday morning has 9:00 and 10:30 free for a general service. Which one works for you?
- 9 is good
- Booked general service Sunday 9:00 am
- Booked: general service, Sunday 9:00 am. We'll send you a reminder on Saturday.
- Ee Sunday morning general service ki slot unda? Swift, 2019 model.
- Checked the service diary
- Sunday morning 9:00 leda 10:30 general service ki free undi. Edi book cheyyamantaru?
- 9 ok
- Booked general service Sunday 9:00 am
- Book ayyindi: general service, Sunday 9:00 am. Saturday roju remind chestam.
- क्या यह कॉटन बेडशीट किंग साइज़ में भी मिलती है?
- Checked your product details
- जी हाँ, यह कॉटन बेडशीट किंग साइज़ में भी है, तीन रंगों में: नीला, सफ़ेद और ग्रे।
- और मेरा पिछला ऑर्डर अभी तक नहीं आया।
- ऑर्डर की जानकारी मैं नहीं देख सकती। हमारी टीम अभी आपको इसी चैट में जवाब देगी।
- Handed to your team: order question
- Does this cotton bedsheet come in king size?
- Checked your product details
- Yes, this cotton bedsheet comes in king size too, in three colours: blue, white and grey.
- And my last order still hasn't arrived.
- I can't see order details. Someone from our team will reply in this chat shortly.
- Handed to your team: order question
- Hi, we need a new website and Instagram ads for our restaurant. Can we talk this week?
- Checked the diary
- Happy to help. Thursday 11:00 am or Friday 3:00 pm are free for a 30-minute consultation. When would you like to launch?
- Friday 3 works. In about a month.
- Lead noted: website and ads, launch in a month
- Booked consultation Friday 3:00 pm
- Booked: consultation, Friday 3:00 pm. I've noted a launch in about a month for the team.
- Hi, humare restaurant ke liye nayi website aur Instagram ads chahiye. Is hafte baat ho sakti hai?
- Checked the diary
- Zaroor. Thursday 11:00 am ya Friday 3:00 pm 30 minute ki consultation ke liye free hai. Aap launch kab tak chahte hain?
- Friday 3 theek hai. Lagbhag ek mahine mein.
- Lead noted: website and ads, launch in a month
- Booked consultation Friday 3:00 pm
- Book ho gaya: consultation, Friday 3:00 pm. Team ke liye ek mahine mein launch note kar liya hai.
What the assistant did
- Received on WhatsApp
- Understood
- Answered from your details
- Took the action
- Handoff
- In your inbox
Your inbox
Up to date- Ravi K.Booked Thursday 5:30 pmHandled by the assistantWaiting for you
- Lakshmi P.Asked for directions; sent the location
- Imran A.Rescheduled to Friday; told on WhatsApp
Sample conversations with made-up businesses. Clinics, real estate and education run on built-in assistant packs today; the other three are illustrations of the same booking, lead and handoff tools.
Set it up once. It answers from then on.
Three steps, and your customers start getting answers on the number they already message.
- 1Step 1
Connect your WhatsApp number
Through Meta's official signup. The number and the WhatsApp Business Account stay in your name.
- 2Step 2
Tell it about your business
Your opening hours, services, prices and the answers to questions customers always ask, or a photo of your price list to start from. It answers from these and nothing else.
- 3Step 3
It answers, books and hands over
Customers get a reply in their own language and a confirmed time. Anything it should not answer comes to your team.
Answered by the assistant. Run by your team.
Your team sees each conversation as it happens. Take over any chat in one click; the assistant steps back until you hand it back.
- It knows when to stopQuestions it should not answer come straight to you, with the chat.
- Customers are toldCancel or move a booking, and the customer hears on WhatsApp.
- In their alphabetTelugu, Hindi and English, as the customer wrote it.
Inbox
Padmaja Reddy
- సోమవారం ఉదయం బ్లడ్ టెస్ట్ కి రావచ్చా?
- అవును
Sending a reply takes the chat over. The assistant stops until you hand it back.
Amit Verma
- क्या आप घर से सैंपल कलेक्शन करते हैं? कितना चार्ज है?
You have this chat. The assistant will not reply until you return it.
Michael D'Souza
- Can I come Saturday instead?
Sending a reply takes the chat over. The assistant stops until you hand it back.
What it does today
Everything on this page works in the product now. Nothing here is a roadmap.
Speaks their language
Telugu, Hindi and English, and Telugu or Hindi written in English letters. It replies in the alphabet the customer used.
Books into your diary
Checks what is free, offers times, books, moves or cancels, and reminds the customer before the day.
Knows when to stop
Questions outside your details go to your team, with the conversation, instead of a guess.
Leads from your forms
A private address for your forms and ad tools. Each lead lands in Waba91, and with their consent gets a WhatsApp reply.
Set up from a photo
Photograph a price list or timetable; it proposes services, prices and hours for you to check before saving.
Customers are told
Cancel or move a booking and the customer hears about it on WhatsApp, in their language.
One assistant. Every kind of front desk.
The problem is the same everywhere: customers ask on WhatsApp, at every hour, in their own language. What changes is what they ask and what you want booked.
Healthcare and clinics
Built-in assistant packWhat customers ask
- రేపు ఉదయం డాక్టర్ ఉంటారా?
- Thyroid test ki fasting avasarama?
- What are the consultation fees?
What the assistant does
- Books consultations and tests into your diary
- Answers fees, timings and preparation from your details
- Reminds patients the day before
Where it stops. Never gives medical advice. Anything urgent goes straight to your team.
Real estate
Built-in assistant packWhat customers ask
- Kondapur lo 2BHK site visit Saturday possible aa?
- Is the project close to the metro?
- क्या पार्किंग शामिल है?
What the assistant does
- Answers project questions from the details you add
- Books site visits and sends the location
- Records what each buyer is looking for
Where it stops. Never quotes a price, plan or possession date that is not in your details. Negotiation goes to your sales team.
Education and study abroad
Built-in assistant packWhat customers ask
- Canada September intake ke liye counselling slot milega?
- Do you help with SOPs?
- IELTS లేకుండా అప్లై చేయొచ్చా?
What the assistant does
- Books counselling sessions
- Asks one qualifying question at a time: country, course, test, intake
- Answers courses and services from your details
Where it stops. Never gives visa advice or predicts admission. Those questions go to your counsellors.
Automotive and service businesses
IllustrativeWhat customers ask
- Can I get a service slot on Sunday morning?
- Car wash ki entha time padutundi?
- क्या पिक-अप की सुविधा है?
What the assistant does
- Books service slots into your workshop diary
- Answers services and timings from your list
- Sends the reminder before the day
Where it stops. Anything about a specific repair or an estimate goes to your service advisor.
Retail and e-commerce
IllustrativeWhat customers ask
- क्या यह किंग साइज़ में मिलती है?
- Do you deliver to Gachibowli?
- Store Sunday open untunda?
What the assistant does
- Answers product, size and store questions from your details
- Shares your store location and hours
- Hands order questions to your team with the chat in hand
Where it stops. It does not look up orders or take payments. Order questions go to your team.
Agencies and professional services
IllustrativeWhat customers ask
- We need a website and ads. Can we talk this week?
- GST filing ke liye kya documents chahiye?
- Do you work with restaurants?
What the assistant does
- Qualifies the enquiry: what they need, by when
- Books a consultation call
- Answers services and process from your details
Where it stops. Never quotes a fee or a promise that is not in your details. Proposals stay with your team.
Your business stays yours
Waba91 connects through Meta's official WhatsApp Business Platform. Your number, your customers and your conversations remain under your control.
Your number stays yours
Waba91 connects through Meta's official WhatsApp Business Platform. The number and the account remain in your name, and you keep both if you leave.
Meta bills messages to you
WhatsApp's own message charges are billed by Meta directly to your WhatsApp Business Account. Waba91 does not add to them.
It says only what you told it
The assistant answers from your hours, services and prices. When it does not know, it hands the chat to your team instead of guessing.
Each business is kept apart
Every business's data is separated at the database level, and message text is never written to our logs.
Read the privacy policy and the DPDP notice.
Free for pilot businesses
We are setting Waba91 up with a small number of businesses in Hyderabad, free during the pilot. Meta's own WhatsApp message charges are billed to you by Meta.
- During the pilot
- Free
- WhatsApp message charges
- Billed by Meta to you
- Your number
- Stays yours
Questions owners ask
More in the help centre, or write to support@waba91.com.
What is Waba91?
Waba91 is an AI assistant for WhatsApp, for businesses of every kind: clinics, real estate, education, service businesses, shops and agencies. It replies to your customers on your own WhatsApp number in Telugu, Hindi or English, answers from the details you give it, books appointments into your diary, and hands a chat to your team when a person is needed.
Can it reply in Telugu and Hindi?
Yes. It replies in the language and the alphabet the customer used: Telugu or Hindi script, English, and Telugu or Hindi written in English letters (Tenglish and Hinglish).
Do I keep my WhatsApp number?
Yes. You connect your own number through Meta's official signup. The number and the WhatsApp Business Account stay in your name, and you keep them if you stop using Waba91.
Who pays for the WhatsApp messages?
Meta charges WhatsApp's own message fees to your WhatsApp Business Account and bills you directly. Waba91 does not add to those charges.
Is it built on the official WhatsApp platform?
Yes. Waba91 uses Meta's WhatsApp Business Platform, the official way for businesses to send and receive WhatsApp messages through software.
What happens when the assistant does not know the answer?
It tells the customer a colleague will reply and moves the chat to your team in the Waba91 inbox. It never invents prices, timings or promises that are not in your details.
Can my staff reply themselves?
Yes. Anyone on your team can take over a conversation from the inbox. The assistant stops replying to that customer until it is handed back.
What happens if I cancel or move an appointment?
The customer is told on WhatsApp in their language. The booking page also shows you whether the message reached them, so you know when to call instead.
Send it a message. See for yourself.
Ask in Telugu, Hindi or English, the way your customers would. Waba91's own assistant answers on +91 93903 81947.